AI chatbot suggestions feel generic, users ignore them
💻 Tech & Softwareby thomas wu · 2w ago
▸ What I did
Added an AI assistant to help users diagnose process issues
▸ What I expected
Users would engage with AI suggestions and find them helpful
▸ What actually happened
Only 5% click on AI suggestions. Most say "just let me kill the process"
▸ What I've tried so far
Tried making suggestions shorter, adding context, showing confidence scores
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sarahkim · 2w ago
Users don't want AI suggestions when they're in "just fix it" mode. Save the AI for when they're exploring or learning.
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